1. Information We Collect

We may collect the following information:

• name
• email address
• phone number or WhatsApp number
• country code
• account login details
• subscription and billing status
• reminder, task, and scheduling data
• communication preferences
• support messages and inquiries
• technical data such as device, browser, IP address, and usage logs

If you connect third-party services, such as calendar, workspace, email, WhatsApp, or Telegram integrations, we may process information needed to provide those features.

2. How We Use Your Information

We use your information to:

• create and manage your account
• provide reminders, tasks, alerts, and automation features
• send service messages and important account updates
• process subscriptions and billing
• improve Handlio's performance and reliability
• provide customer support
• detect abuse, fraud, or security issues
• comply with legal obligations

We do not sell your personal information.

3. AI and Automation

Handlio may use AI and automation to help organise reminders, tasks, messages, schedules, and productivity workflows.

AI-generated outputs may not always be perfect. You remain responsible for checking important reminders, dates, messages, deadlines, and actions.

4. Third-Party Services

Handlio may work with trusted third-party providers, including:

• hosting providers
• payment processors
• email delivery providers
• analytics tools
• calendar and workspace integrations
• messaging platforms such as WhatsApp and Telegram

These providers only receive information needed to deliver their services.

Their use of your data is governed by their own privacy policies where applicable.

5. Payments

Payments may be processed by third-party payment providers such as Stripe.

Handlio does not store full card details. Payment information is handled securely by the payment processor.

6. Cookies and Analytics

We may use cookies and similar technologies to:

• keep you signed in
• improve website performance
• understand how users interact with Handlio
• improve product experience

You can control cookies through your browser settings.

7. Data Storage and Security

We take reasonable technical and organisational measures to protect your personal information.

However, no online service can guarantee complete security. You should keep your login details secure and notify us if you suspect unauthorised access.

8. Data Retention

We keep your personal information only for as long as needed to:

• provide Handlio services
• manage your account
• comply with legal obligations
• resolve disputes
• enforce our terms

When data is no longer needed, we may delete or anonymise it.

9. Your Rights

Depending on your location, you may have rights to:

• access your personal data
• correct inaccurate information
• request deletion of your data
• object to certain processing
• request a copy of your data
• withdraw consent where applicable

To make a request, contact us at support@handlio.ai.

10. Children

Handlio is not intended for children under 13.

We do not knowingly collect personal information from children under 13.

11. International Data Transfers

Your information may be processed in countries outside your country of residence.

Where required, we take appropriate steps to protect your information in accordance with applicable data protection laws.

12. Changes to This Policy

We may update this Privacy Policy from time to time.

The updated version will be posted on this page with a revised “Last updated” date.

Continued use of Handlio after updates means you accept the revised Privacy Policy.

13. Contact Us

For privacy questions or data requests, contact:

support@handlio.ai

• GULEEDTECH LIMITED
• Company number: 16151852
• Registered in England and Wales